FMNI provides its services directly to families in dispute which may include parents, siblings, stepsiblings and the extended family. It provides training and support to other professionals. FMNI accepts self- referrers and referrals from a range of sources within the voluntary, community and statutory sectors
FMNI delivers its services through a team of professional mediators in venues across Northern Ireland. FMNI was commissioned by the Health and Social Care Board (HSCBNI) to deliver the funded service to pre-court parents. FMNI seeks to influence service commissioners, the judiciary and policy makers so that mediation is the preferred way to resolve familial disputes.